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Hello Shelley....I just wanted to say Hello and Congrats on the write up in SKIN INC ....you looked great. You are doing so many great things for our industry. So, from one hard working Esthetician to another....Congratulations on your success and Thank you for educating us and 'paying it forward' !!!! 
God Bless...C. Robertson

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I found Shelley online while researching Dermafiles.  All I can say is I am so grateful for meeting this wonderful and kind Esthetician! Shelley and I immediately clicked, and we started talking skin care and business. After discussing my business needs and concerns, Shelley spoke to me about LHE technology. I was intrigued, and later that week drove to Foster City to receive a treatment. I was instantly sold on the product. I then went home and researched Radiancy, and I knew Radiancy would be a positive addition to my business. There was one caveat though—money. Shelley then told me about her “Jump Start Day.” “Jump Start Days” are a day where Shelley comes in and gives treatments to my clients, and gives them the opportunity to purchase a series of Radiancy treatments at a special price. Well, my “Jump Start Day” was a great success! The majority of my clients signed up for the treatments, and Shelley overnighted me my new LHE machine!  Radiancy has been the BEST investment I have ever made in my business. I use Eminence Organic Skin Care, and I feel Radiancy is a perfect compliment to fighting acne, aging, and pigmentation, while using a natural organic skin care regime. My clients have been very satisfied with their results, and have been referring their friends and family. I had my best month of business since partnering with Radiancy—I made over $12,000.00 last month! Now, I would say I’m one happy Esthetician! Thank you Shelley, and thank you Radiancy for making such a phenomenal product!

Sincerely,

Dawn Amador-Poppe

San Jose, California (this was written 4/9/2010)


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Hi Shelley,
Thank-you so much for the hands on class yesterday. I really feel good about this equipment & look forward to the change it will bring not only to my clients but to my business. Thank-you for being you, you're such a pleasure to be around & I love how much I've learned from you. Keep motivating us, you are a blessing!

Marie C. purchased the FSD and the CTL (Rohnert Park, Ca.)

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Thank you for all your listening and feedback. I feel like you are my big Sister and it is great to have you in this industry!

Caelie S. in Santa Rosa

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Thank you so much for a wonderful hour today! The facial was awesome and I could not wait to get home and tell my mom and family about it. My mom said my skin looked amazing. Your a wonderful person whose opinion I hold in high regard. I feel very comfortable asking you questions and for your knowledge. Your a "real" person. Thank you so much and wish me luck.
 
Best and warm regards,
Michelle S (San Jose Ca.)

Michelle stopped by for a demo of the Freshen Up facial and ended up purchasing the Ultrasonic Spatula and the Dermafile. She's just getting her business started, so these two effective tools were perfect for her budget.

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Thanks again, for all you do, Shelley. I apppreciate your time and your honesty...something which is not always easy to find in this Industry.

Cheers, Nicky from Canada

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Dear Shelley,
You infused me with your positive energy and you saved my business!!  Flying out to see you and purchasing the Pulsestar was the best thing I could have done for myself. The results from this equipment are amazing! I am now busier than I have been in years and my clients are really excited about the results they're getting from the treatment.  I was very happy with your training and knowledge. It helped me get up and running immediately. I'm so glad we met!

Ellie M.
Albuquerque New Mexico

Ellie purchased a Microcurrent/LED machine in November of 2008, when the economy was down. She is proof that with quality equipment and a positive attitude, the clients and the money will come!

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Thanks, Shelley!
As always, your response to help me is super fast and efficient!  I know what a busy lady you are, and I ALWAYS appreciate your time (and advice) for me.

Have a good week,
Kim (from Colorado)

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Dear Shelley,

Thank you for your enthusiastic assistance, and excellent customer service in the purchase of the MicroLite microcurrent unit. It was so comforting to me to have someone with your professionalism, knowledge, and experience using the machine, guide me through the process.

 

As with any new service, there are always numerous questions. I appreciate your quick response and willingness to help me work through the learning curve.

 

I received many compliments from my clients regarding your sincere and honest, answers to their questions about the benefits of microcurrent, and have scheduled several series appointments as a result.

 

I would recommend you to anyone that wants to purchase aesthetic equipment, and sees the value of good customer service.


Sincerely Yours,

Lana's Esthetic's
San Mateo California

Shortly after Lana purchased the MicroLite I did demos on her clients at her Open House. 


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Dear Shelley,
Thank you for everything. You are very nice and easy to work with!
I'll be telling my Esthetician friends about you!!!!!!!

Olivia T. from Washington 


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Dear Shelley,
The Celluderm PulseStar machine is fantastic.  Thank you very much for your promptness in getting it and training me.  It has been only two weeks and my clients are already seeing results.  It was the best decision I have made to help my business grow.
 
Thanks again,
Tatiana
Burlingame, California

Tatiana purchased the Celluderm Pulsestar and I did demonstrations at her open house.

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Lina Jacobson here; I've been an esthetician for 14 years. As our knowledge of skincare has evolved, devices have evolved as well. I have two devices that Shelley Hancock has brought to my attention.
Radiancy's Facial Skincare Device and the Ultrasonic Spatula.

Okay, that might sound like something too good to be true. Seldom does reality meet our expectations, in this case they were not only met, but exceeded. This was my experience. An esthetician friend that had also purchased, from Shelley, the Ultra Sonic Spatula, came in to try my Pulsed Light machine. I invited a client that has just completed 3 out of 5 IPL's from a local Physician as our test case. Always great to have the comparison. My client said that the Radiancy Pulsed Light treatment was even better than the IPL treatment because it was not as painful. He called the next to say that he felt he had had a firming treatment!

The UltraSonic device is such a great alternative to microdermabrasion! Wonderful results, and the ease of extactions was notable. Flip the Spatula over and you have product penetration! 

So yeah! Kudos to Shelley, Radiancy and UltraSonic Spatula company for providing devices to bring skincare into the 21st century!


Lina lives in Idaho and seems very happy with both of her purchases!!

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"I have had the pleasure of a professional affiliation with Shelley since 1996. I lost touch after leaving the west coast in 1999. Fast forward to 2008, I was researching training programs for esthetic equipment on the internet and came across her site. Imagine my surprise that it was Shelley! She helped me navigate through the confusing maze of product equipment and make an intelligent decision and sound investment for my business. She is truly genuine with an abundance of professional integrity and sincerely wants to help esthetician's succeed!"

Jennifer now lives and works in Florida and has purchased several pieces of equipment from me.