Frequently Asked Questions


Yes, all QÚL Beauty products are formulated, packaged, and shipped in California.

Yes. Shipping charges change based on the order amount. 

< or = $149

$25 flat rate

$150 – $499

$30 flat rate

$500 – $2,499

$35 flat rate

$2,500 – $9,999

$50 flat rate

= or > $10,000

Free shipping

All of our items – equipment and product – are shipped separately. So you will receive equipment and product separately. As well, each piece of equipment is shipped from a separate vendor, so each piece of equipment will arrive separately.

Shelley Hancock Consulting does not accept any returns on Equipment purchases. We do have a 30 Day Money Back Guarantee for all of our QÚL Skincare Products. To start a return, please email [email protected]


No, order as much or as little as you like


No, we recommend not using hydroquinone when pregnant (which is an ingredient in the TCA Depigmentation Mask)

Please see our TCA Mask product protocol HERE

Please see our Enzyme Peel product protocol HERE


Precautions Before Use RF
  1. Do not use directly over areas injected with hyaluronic acid or collagen in the last 6 months.
  2. Please keep away from the areas injected with silicone.
  3. Contraindications: pregnancy, pacemaker, broken skin.
  4. Remove earrings.
  5. Do not use over base makeup. Cleanse skin first.
  Pre-RF Treatment:  
  2. Do NOT undergo any skin peel or laser procedures for 2 weeks prior to the procedure.
  3. Do NOT wear any make-up, lotions, or creams on the treatment area on the day of treatment.
  4. If you have a history of cold sores, please DO let your provider know.
  5. DO hydrate well the day of and day after treatment as this will result in a more comfortable and effective treatment.
  Post-RF Treatment:
  1. DO hydrate well after treatment.
  2. DO NOT vigorously rub the skin after treatment, DO gently wash your face and continue with your usual skincare routine.
  3. Do NOT undergo laser treatments, chemical peels, waxing, the use of depilatories, or microdermabrasion for 3-4 weeks after treatment.
  4. DO wait 7 days before resuming the use of Retin-a (tretinoin), Renova, Differin, Tazorac, Ziana, Veltin, Atralin, glycolic acids or any other exfoliating agents such as a Clarisonic Brush.
  5. DO expect some possible tenderness, swelling, warmth, and redness on the treated areas for a few days to a week after treatment.
  6. DO schedule your next treatment as 2-4 treatment intervals of 1-2 weeks maximizes results.


CBD, short for cannabidiol is one of more than a hundred cannabinoids found in the cannabis plant. It is a naturally occurring compound found in the resinous flower of cannabis. Unlike THC, another well-known cannabinoid, CBD is non-psychoactive.

Full Spectrum CBD (hemp oil) means that an oil or product contains all the cannabinoids, compounds, minerals, fiber, flavonoids, and terpenes that are found in the whole cannabis plant in nature, rather than just CBD (cannabidiol). Unlike isolated or synthetic cannabinoids, full spectrum hemp oil holds nothing back and contains all cannabinoids (there are over 100 different cannabinoids). When the combination of multiple compounds in their natural state are used, it is referred to as the “entourage effect”, as it is theorized that the many components within the cannabis plant interact with the human body to produce a combined influence than any one of those components alone.

When applied topically to the skin, the most immediately recognizable effect is that it is rich in essential fatty acids, which assists in maintaining healthy, youthful, and glowing skin. It is also superior in helping to reduce the appearance of pore size, protecting the skin’s appearance from the damaging effects of aging and maintaining a soft, smooth and youthful look and feel.

Our skin acts as a protective barrier. The molecules in THC are too big and can not be absorbed into the bloodstream through the skin. The cannabinoids bind to receptors in our skin, muscle tissue, and nerves, but get absorbed before they could permeate through our skin into the bloodstream. THC only gets users high when it reaches our brains, something it cannot do through the surface of the skin.

You can find all of our (Certificates of Analysis) COA’s here:

All of our products have less than 0.3% THC compliant with the Farm Bill. 

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