Return Policy

Skin Care: No returns on any skin care products.

Equipment: Every piece of equipment on my website has been used successfully on my clients at my Skin Care Center. I am confident that each piece works very well or it would not have made it onto my website to sell to you.

Having said that, I do not take returns (or exhanges). I am here to help you with marketing ideas, how to talk to your clients about the equipment, treatment protocols or any help that you need. I make myself easily available to help you become very successful with your equipment purchase.

Every piece of equipment comes with a one year warranty for manufacturer defects. Please be sure to read all instructions about care for any equipment purchased. Misuse will be taken into consideration when replacing any equipment.

Be very sure you feel confident about your purchase before making it. We can chat first if you’d like, to make sure that you are choosing the right piece of equipment for your needs. I want you to be excited about your new toy purchase!

Please feel free to call me Monday through Saturday from 6.30 am to 3 pm California time. You can reach me at (925) 392-8114.

Thank you and I truly look forward to helping you transform your skin care business.

Shelley Hancock